RECRUIT
Recruiting
Win customers & partners
Contact → Interest
The KISS cycle, the Express Start pipeline and a funnel can show the same daily process from different angles. KISS maps the stages. Express Start spells out the daily activities, from inviting and presenting to following up and supporting people. Give each step a clear purpose and a natural next step.
DMOs · What you do every day
Daily Methods of Operation are the recurring activities that help you win customers and partners.
- Make new contacts and start conversations.
- Clarify interest and invite people personally.
- Share or introduce suitable information.
- Follow up and agree on the next step.
- Support customers and help new partners get started.
Put it into practice: choose one contact and agree on the next useful step.
Reflect on your activities in the KISS monitor.
KISS · A repeatable process
- Contact: Build a relationship, listen and clarify interest.
- Information: Use a suitable presentation, video or event to inform.
- Start: Clarify a decision and support the customer or partner through their start.
- System: Continue supporting customers. Help partners apply the process themselves and pass it on.
Every step has a purpose. End the conversation with a clearly agreed next step.
Social media · Make connections
Be personal and credible. Share suitable content, connect with people and have real conversations.
Visibility can start a dialogue. A dialogue can lead to a personal invitation.
Use current approved materials and respect the other person's decision.
